School name: Srednja škola Markantuna de Dominisa Rab
Team: Revolucionari
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Short description
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Define the problem
The Association for Children and Youth Kocka is a non-governmental, non-profit, volunteer association registered on April 4, 2008. It was founded with the aim of helping children and young people to create conditions for a purposeful, complete and independent life in society. Members of the association are mostly employed in other jobs and are often unable to respond immediately to inquiries from users who are interested in the work of the association, volunteering or donating.
Which groups of people are affected by this problem?
The problem is equally big for association leaders, members, volunteers, and most potential future users. Members of the association would like to respond immediately to user inquiries, but are often unable to do so. Also, users would like to receive information immediately upon request.
Who is responsible for this problem?
The Kocka Association is based on volunteer work. Leaders-volunteers cannot fully dedicate themselves to work in the association due to obligations at their workplaces.
How big is the problem?
People who are interested in the activities of the association want to get answers to their questions as soon as possible. Due to the inability of the leader to immediately answer all questions, potential members often lose interest in the activities of the association.
What is blocking the current solution of the problem?
Insufficient resources, to hire employees, is a key problem in establishing regular contacts with potential beneficiaries.
Why did you choose this problem, and why is it important to solve it?
The Kocka Association has been operating on the island for many years with the aim of gathering young people from preschool to high school students of various interests, where they can combine the pleasant with the useful, socialize, have fun, but also learn something. In order for potential members not to lose interest in Kocka due to the busy schedule of the volunteer staff, we decided to help solve the communication problem.
How does the chatbot solve this problem?
Chatbot immediately gives users answers to the most important questions about the work of the association. This helps volunteer staff to answer many questions from potential members, donors or volunteers.